Shipping Options and Approximate Rates

Purchases will be shipped via Pos Laju / City-Link Express from Sarawak Biodiversity Centre, KM20, Jalan Borneo Heights, Semengoh, 93250 Kuching, Sarawak, Malaysia. You can expect your purchase to arrive within 3-12 business days from receipt of your order.
  • The shipping and handling cost for your order is based on the total weight of the products of the order.
  • Please allow up to 2 business days to process and pack your order.
  • Orders are shipped on business days only.
  • Business days are Monday-Friday, excluding public holidays.
  • Delivery times shown below are based upon normal business volume.
Method  Estimated Shipment Cost (RM)    Order Arrival 
Pos laju / City-Link Express (max 499g total items weight)  7.40   3 to 12 working days   
Pos laju / City-Link Express (max 999g total items weight) 10.40   
Pos Laju / City-Link Express (max 1.999kg total items weight) 13.40   
Pos Laju / City-Link Express
(max 2.999kg total items weight)
Pos Laju / City-Link Express
(max 3.999kg total items weight)
Pos Laju / City-Link Express
(max 4.999kg total items weight)
Pos Laju / City-Link Express
(max 5.999kg total items weight)

P.O. Boxes
We will not shipped our products to P.O. Box addresses.

International Addresses
Unfortunately, we cannot ship internationally at this time. Within Malaysia only. 

Out Of Stock Items
We apologize for the inconvenience this may cause. If your item is out of stock we will contact you to discuss how you would like the order handled. Sarawak Biodiversity Centre does not backorder.

Order Cancellation And Changes
We do not normally accept order cancellations or changes once an order has been processed. If you have a question about your order, please contact us at +6 082 610 610 and quote your order number.

Order Tracking
When your order is shipped from our centre, we will send you an email to confirm your shipment - this email will include a tracking number and link to enable you to track your package.

Common Questions

Can I ship to multiple addresses?
You will need to create a new order if you would like to ship to more than one address.

What shipping method do you use?
All of our packages are shipped by Pos Laju / City-Link Express.

Do I have to sign for delivery?
You will not have to sign for delivery. However, by not signing the delivery you are acknowledging that neither Pos Laju / City-Link Express nor Sarawak Biodiversity Centre are responsible for replacing product in the event that your order is damaged or missing.

What do I do if I have special delivery instructions?
Unfortunately Pos Laju / City-Link Express does not accept special delivery instructions for orders placed through LitSara® at this time.